Who Relies on Simons-White...and Why?
Quality Managers
Simons-White offers solutions for Quality Managers whose teams need to be more efficient in hands-on problem–solving and root cause analysis.
The ability of organizations to effective resolve problems has a significant impact on customer satisfaction and retention, defect prevention, cycle time, and process efficiencies. When a problem arises, the tendency is to assume the cause and attempt to implement a solution. The result is that the problem recurs because there was little attempt to gather data to analyze the problem and prevent it from recurring.
We offer a two-day course on team problem solving which enables participants to use appropriate tools to describe the problem, discover the root cause, and identify system changes that would prevent problems from recurring.
Want to know more?
- Browse our technical and professional development training courses.
- Focus especially on our Team Problem Solving course.
- Learn how Quality Managers improve performance in this case study.
