Implementing a Business Operating System:
A Systems Approach for Achieving Bottom-Line Results

Deployment of Performance Measures

Once the performance measures are established at the senior management level, steps need to be taken to deploy these measures to the shop floor and to all areas of the company. 

The language at the upper levels of the company is money, while the language at the lower level is things.  Therefore, it is important to be able to translate the vision and strategy of the company into what is meaningful at all levels.  This provides a means for organizational alignment and allows individuals in the company to know what is important and their contribution to the overall company objective. 

The process of deployment not only extends vertically, but also horizontally across the organization including all business and support processes.

 

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