How We Serve You : White Papers
Implementing a Business Operating System:
A Systems Approach for Achieving Bottom-Line Results
Role of the BOS in the Learning Organization
The Business Operating System establishes a framework for building a learning organization.
- It focuses on the use of data and the understanding of cause and effect relationships within the company.
- It provides a means for common understanding of the vision and provides a structured way to communicate this throughout.
- There is a formal documentation system that is able to capture lessons learned.
- The review sessions provide a format to continually question performance and the systemic issues that need to be changed to drive the kind of results the organization needs.
- It provides a process that considers the systems view and helps to move away form the functional view.
The use of the Business Operating System helps to create active systems as opposed to passive systems.
The diagram below shows active and passive systems and their relationships to financial results.

The Business Operating System drives change and provides the means for organizations to continually evaluate and improve performance in all areas.


