Implementing a Business Operating System:
A Systems Approach for Achieving Bottom-Line Results

Facilitate a Two-Day Workshop

This two-day workshop is held with upper level managers who have significant responsibility for a business unit, or a manufacturing plant.  The workshop outlines the structure and benefits of the Business Operating System.  Managers perform a situational analysis, review the strategy, and identify critical success factors and performance measures, which will be relevant in monitoring the progress of the company. 

Figure 2 shows an outline of the process of selecting measures.  During the workshop, the managers often gain tremendous knowledge of how the business is run and how the various sub-systems are connected.

Figure 2

Not all performance measures will be appropriate for the organization.  Therefore, it is important to evaluate measures against the following checklist.

Checklist

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