How We Serve You : White Papers
From the Boardroom to the Shop Floor and Back:
A Framework for Achieving Organizational Alignment
Components of the Framework
The framework for organizational alignment is the methodology for achieving ‘constancy of purpose’ and describes a business model that integrates concepts of organizational development with basic philosophies and tools of quality. The four components of the framework are:
- Performance measures developed by upper level management
- Supporting measures deployed throughout the company
- Closed-loop system, used to monitor and respond to performance
- Review process, to ensure continual alignment
