How We Serve You
Speaking Engagements
Here are some of the topics we have recently covered in speaking engagements. Presentations are provided in PDF form for easy downloading and review:
- Aligning Quality with Business Results
This presentation offers approaches for meeting today’s major market challenges, including: the shift in leadership within the automotive industry, global outsourcing, emerging markets (China, India, Brazil, Russia, etc.), decline in manufacturing jobs, and industry consolidation. Download PDF (636 KB)
- A Cost-Effective Way to Develop a Quality Management System
This presentation raises the questions: What is a QMS? Why invest in a QMS? How can you ensure that your QMS has value? In answer, the presentation discusses: linking the QMS to your Business Management System, establishing a business scorecard, and using the process approach. Download PDF (1.4 MB)
- Keys to Developing an Effective Business Scorecard
This presentation begins by identifying the elements of a successful business, then details the guidelines for developing business measures, establishing causal models, and developing the measurement plan. Download PDF (2.5 MB)
- Preparing for the Global Economic Shift
This presentation summarizes the market challenges and major trends driving the global economic shift, and tells the impact on the Quality professional. A course of action for Quality professionals is prescribed. Download PDF (812 KB)

