Focus on Lean
Lean Office Training
Our one-day course on Lean Office is designed for personnel in sales, finance, purchasing, service, and all areas of the organization that may be considered as support functions. The course includes practical examples of how to apply Lean tools such as 5S, 8 Wastes, and Value Stream Mapping to an office environment. We teach you how to objectively evaluate your office so you can identify waste and identify your real customers and understand their requirements.
What You Will Learn
At the conclusion of this course class participants will be able to:
- Identify the 8 wastes in their working environment
- Design and implement a 5S audit program
- Create a visual office
- Generate a structured program to eliminate waste
- Design current and future state maps of their environment.
Course Content
The Lean Office training course covers the following topics:
Introduction
- Introduction To Lean In The Office
- Understanding who is the Customer
- Types Of Waste In The Office
- Principles Of Lean
- Expectation From Applying Lean Principles
Team Activity: Identifying the 8 Wastes
Value Stream Mapping
- What Is A Lean Value Stream
- How To Generate A Current State Map
- How To Generate TAKT Time In The Office Environment
- Generating A Future State Map
Lean Office Simulation
Measuring the Impact of Lean in the Office
- Types of Measures
- Collecting and Interpreting the Data
How to Implement a Lean Office
