Professional Development Courses: Leadership/Supervisory Development
Team Building and Group Dynamics
Teams are the way we do things. Building effective teams is essential to our success.
Through the use of workshops and small group activities supervisors will understand their role in the modern organization and will learn to apply the basic skills needed to help the organization and their team to succeed.
The full two-day seminar is appropriate for new teams. Existing teams will find value in Part II, Team Dynamics. Part 1 is presented on the first day of the seminar, and part 2 is presented on the second day.
COURSE CONTENT
Part I: Team Development
Teams and Their Uses
- Types of Teams and When to Use Them
- Area improvement Teams
- Key Elements of a Successful Team
Team Roles
- The Team Sponsor
- The Team Leader
- Team Member Roles
- Your Role - What do you Bring to the Team?
The Stages of Team Development
- Forming
- storming
- Norming
- Performing
- Defining the Team's Purpose and Missiong
Part II: Team Dynamics
Developing the Team Culture
- Defining the Ground Rules
- Developing Team Goals
- Reviewing Team Performance
- Making Team Decisions
Team Communication
- Task Communication
- Process Communication
- Effective Team Communication
- Giving and Receiving Feedback
- Barriers to Communication
- Overcoming Barriers
Addressing Team Challenges
- Dysfunctional Team Behavior
- Inspiring Behavior Change
- Managing Team Conflict
- Harnessing Multicultural Teams
- Improving Leadership Effectiveness
Conducting Effective Team Meetings
- Problem Solving Steps
- Problem Solving Tools
