Professional Development Courses: Leadership/Supervisory Development
Superior Coaching
Effective leaders are also effective coaches. This seminar provides essential coaching skills and allows participants to practice what they’ve learned in a series of workshops.
COURSE CONTENT
Basic Coaching
- The Importance of Coaching
- Coaching Benefits
- The Four Components of Coaching
- Coaching Roles
The Superior Coaching Model
- Understanding the Superior Coaching Model
- Key Values and Essential Characteristics
- Critical Skills
- Core Conversation
- Performance Applications
Coaching in Practice
- Communicating Respect
- Attending and Inquiring
- Reflecting
- Providing Feedback
- Resolving Problems
- Planning and Controlling
- Leading
Setting Goals and Performance Objectives
Resolving Employee and Workplace Problems
- Common Problems
- Resolution Strategies
Developing Employees

