Technical Courses: Six Sigma
Introduction to Six Sigma
This course is designed to present to managers, directors and professionals and understanding of the concepts of Six Sigma nad what it can achieve. During the session, participants will be exposd to the tools used in various phases of Six Sigma and the companies that achieved significant bottom-line results from the process.
COURSE CONTENT
- What is Six Sigma?
- Why Do Six Sigma?
- Setting Business Metrics
- Examples of Succesful Implementation
- Understanding the DMAIC Process
- The Basic Tools of Six Sigma
- Measuring and Calculating Sigma Levels
- The Role of Process Management
- Understanding the Voice of Customer
- Roles and Responsibilities of Key Players
- Selecting Six Sigma Projects
- Sustaining Six Sigma
- Implementing Six Sigma
- Evaluating Organizational Readiness
- The Role of Project Management
- Required Documentation
- Types of Support Required for Successful Implementation
- Developing the Implementation Plan.

