Technical Courses: Six Sigma
Overview of Lean Six Sigma
This course is designed to present to managers, directors and professionals an overview of the concepts of Lean and Six Sigma and what it can achieve. During the session, participants will be exposed to the methods used to integrate the tools used in Lean and Six Sigma and case studies and examples of successful application
COURSE CONTENT
Introduction
- What is Six Sigma?
- Understanding Lean – the Big Picture
- Why Lean and Six Sigma
- Defining Lean Six Sigma as a Management Philosophy
- The Bottom-line impact of Lean Six Sigma
Integrating Tools of Lean Six Sigma
- The Basic Tools of Lean Six Sigma
- The Role of Process Management
- Understanding the Voice of Customer
Roles and Responsibilities of Key Players
- Selecting Lean Six Sigma Projects
- Sustaining Lean Six Sigma
- Types of Support Required for Successful Implementation
Strategy for Deployment
- Evaluating Organizational Readiness
- The Role of Project Management
- Required Documentation
- Developing the Implementation Plan.
Application of Lean Six Sigma to Different Industries
- Manufacturing
- Business Processes
- Information Technology
- Healthcare
- Financial services
Workshops
- Understanding Lean Six Sigma Applications
- Organizational Readiness

