TO REGISTER CALL
1-800-682-6640

You may also register by email:
tc@simons-white.com
 

COURSE DURATION

HOURS: 8 A.M. - 4 P.M.
LENGTH: 1 Day
 

COURSE OBJECTIVES

Each participant will be able to define the process required to establish performance metrics, describe the eight steps required to ensure that the BOS system functions properly and describe the tools required to support the Business Operating System. They will also be able to quickly interpret performance data and determine if goals are being met.
 

WHO SHOULD ATTEND

Administration, Customer Services, Human Resources, IT, Process Engineers, Product Engineers, Production Workers, Purchasing, Quality (All Types), Sales & Marketing, Supervisors.

Business Operating System (BOS) Overview

This workshop will introduce the concepts of the Business Operating System (BOS) by outlining the major steps required to implement an efficient system of measuring performance. The workshop also includes the review process that ensures performance goals are being met.

COURSE CONTENT

  • Business Operating System (BOS) Overview

Key Measures

  • How to develop metrics.
  • Linking the overall strategy to tactics
  • Documenting continuous improvement

Tools

  • Trend Chart
  • Pareto Chart
  • Paynter Chart
  • Team Problem Solving
  • Scheduled review meetings
  • Reaction plans

Deployment

  • The implementation
  • Horizontal and vertical alignment
  • Closed-loop communication system
  • Team-work

Formal BOS Reviews

  • Purpose and function of the BOS Review
  • Frequency of review meetings
  • Meeting minutes and action item lists

Visual Management

  • How to create a visual management system
  • Proven methods of visual management

1-800-682-6640 Need to reduce errors and improve performance? Call now to explore training and consulting solutions.

Simons-White & Associates, Inc. is certified to meet ISO 9000 standards.